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© Daxiao Productions/Shutterstock It should only take a few moments to add an email account to Outlook. Daxiao Productions/Shutterstock

Full site coming soon. Please call or write to inquire. Visit our partners & showrooms. Fix Outlook connection problems in Office 365 and Exchange Online. 7/21/2020; 2 minutes to read; Applies to: Exchange Online; In this article. If you're using Outlook to access your Office 365 email account or another Exchange-based email account, and you're having problems, we want to get you back to sending and receiving email as quickly as possible. There are many different types of email accounts you can add to Outlook, including Microsoft 365, Gmail, Yahoo, iCloud, and Exchange accounts. Some third-party email providers, like Gmail, Yahoo, and iCloud, require you to change some settings on their websites before you can add these accounts to Outlook. To add an email account to Outlook on your Mac, head into the 'Preferences' menu. The most common options include Microsoft Exchange, Microsoft 365, POP, and IMAP. You can find this.

  • To add an email account to Outlook on your PC, click 'Add Account' after opening the File menu.
  • To add an email account to Outlook on your Mac, head into the 'Preferences' menu.
  • Most email accounts can be added to Outlook within seconds, but some may require a manual setup.
  • Visit Business Insider's Tech Reference library for more stories.

When you install and run Outlook for the first time, you'll be prompted to add an email account. Without one, you can't send or receive any email.

However, once you've added your first account, it can be difficult to remember how to add another.

Here's how to add an email account to Outlook, whether you're using it on your PC or Mac.

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How to add an email account to Outlook on your PC

1. Click 'File' in the top-left, and then click 'Add Account.'

© Dave Johnson/Business Insider The 'Add Account' button is just a click away in the File menu. Dave Johnson/Business InsiderDownload microsoft exchange for mac

2. In the pop-up window, you can enter the email address of the account you want to add and click 'Connect.' If you want to set up the account manually, click 'Advanced options,', then click 'Connect.' If Outlook recognizes your email account, it will ask you to enter your password and complete the setup.

If it's a straightforward webmail account (like Gmail), Outlook can usually do it automatically. If you're configuring an IMAP or Microsoft Exchange account, though, it's often faster to choose to do it manually.

© Dave Johnson/Business Insider Most email accounts can be added automatically with a username and password, but others will need a manual approach. Dave Johnson/Business Insider

3. If you need to configure your account manually, choose the type of account you're setting up. The most common options include Microsoft Exchange, Microsoft 365, POP, and IMAP. You can find this information using Google to figure out what type of email account you have.


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4. Follow the remaining instructions to configure the account. Depending on the type of email account you're adding, you may need to specify the incoming and outgoing email server names, port numbers and encryption methods. You can get all these details from your email provider's website or technical support. If you are adding an Exchange server to Outlook, you might need to get the details from your IT department or network administrator.

© Dave Johnson/Business Insider Be sure to collect all the details you'll need from your email provider or network administrator before adding the account to Outlook. Dave Johnson/Business InsiderHow to add an email account to Outlook on your Mac

1. Open up Outlook on your Mac and click 'Outlook' in the menu bar at the top-left of the screen.

2. In the drop-down menu that appears, click 'Preferences.'

© William Antonelli/Business Insider Open the 'Preferences' menu. William Antonelli/Business Insider

3. A pop-up will open. Click 'Accounts.'

© William Antonelli/Business Insider Select the 'Accounts' option. William Antonelli/Business Insider

4. A page will open that lists all of your current accounts. Click the plus sign (+) in the bottom-right, and then select 'Add account.'

© William Antonelli/Business Insider Select 'Add Account' from the plus sign pop-up. William Antonelli/Business Insider

5. In the new window that opens, enter your email address and password. You might be directed back to your email provider's website to confirm that you want to connect the accounts.

Once you confirm that you want to add your email account, it should be connected.

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Add your Exchange account

Tap Settings > Passwords & Accounts > Add Account > Exchange.

Enter your address

Enter your email address, then tap Next. You can also enter an account description.

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Connect to your Exchange Server

After you enter your email address, choose Sign In or Configure Manually.

Tap Sign In to automatically discover your Exchange account information. If your account uses modern authentication, you'll be guided through a custom authentication workflow.

Tap Configure Manually to set up your account with Basic authentication. Enter your email password, then tap Next. You might also be prompted to enter additional server information, which you can get from your Exchange Server administrator.

Sync your content

You can sync Mail, Contacts, Calendars, Reminders, and Notes. When you're finished, tap Save.

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Edit your Exchange settings

Mac Mail Exchange

Tap Settings > Passwords & Accounts, then select your Exchange account. You can also set up automatic out-of-office replies, and change how often you want Mail to sync. To change advanced settings, tap your account name to change settings like SSL and S/MIME.

Learn more